Frequently Asked Questions

General Information

What Is a Chronic, Non-healing Wound?

A chronic wound is a wound that fails to progress through the normal stages of wound healing. It is as if these wounds have “forgotten” how to heal. The wound may be present for only a month, or may have been present for several years. Regardless of the type of wound, chronic wounds typically do not improve with routine treatment.

Why Do Chronic Wounds Fail to Heal?

While much research is being done to answer this question, we know that there are some common reasons why chronic wounds fail to heal. One of the most important is lack of adequate blood flow to the wound. Infection within the wound and poor general nutrition are other important factors. Underlying illnesses, such as cancer or diabetes, can cause a general impairment in the body’s ability to heal wounds. Other reasons include a history of prior radiation exposure and unrelieved pressure on the wounded area.

When should you seek treatment for your wound at Our Wound Healing Center?

  • You have had a sore that won’t heal for more than 30 days (commonly experienced by people with diabetes).
  • You have a sore with increasing pain, redness or swelling, foul odor or a change in color.
  • You have a surgical wound that has become infected.

What should I bring to my first appointment?

  • A list of any medications you’re currently taking, including vitamins and supplements
  • A written list of allergies you may have
  • Medical records including x-ray films if you have them
  • Insurance forms or cards

What’s my role in healing?

Much of the success of your treatment depends on you. We’ll count on you to follow directions carefully and watch your progress closely. You will learn about caring for your wound at home including how to change dressings and how to protect yourself from further injuries. We’re always here to answer questions and give you the support you need to heal.

What wound healing options are available here?

At the Virtue Non-healing Wound Clinic, you’ll receive the right treatment to heal your wound. Your wound care physician may prescribe some of these therapies:


Will my insurance cover my visit / procedure / treatment?

We will pre-certify any procedure or test prior to your appointment time to ensure it is a covered benefit through your plan. See our Insurance & Financing page for more information.

Does your office take my type of insurance?

The easiest way to ensure we are an in-network provider for your insurance plan is to give them a call at the phone number listed on the back of your card. You can also see a list of what insurance we take.

Get Treated Sooner

Because we’re highly specialized, with seven treatment locations in the St. Louis area, we’re able to schedule your exam and treatment much sooner than other facilities. Call us at 314-849-0923 or complete this contact form to get started.

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